Information we collect

When you book an appointment, submit a review or contact us, we collect the details you provide: name, age, gender, mobile number, email address, city, the condition you wish to treat and any message you write.

We do not collect payment card details through this website.

How we use your information

Your details are used only to confirm and manage your appointment, to respond to your enquiry, and to maintain your clinical record at the clinic.

If you subscribe to our newsletter, we use your email address to send occasional health updates. You can ask us to remove you at any time.

Storage and security

Submitted information is stored in a secured database with access restricted to authorised clinic staff. Access rules are enforced at the database level.

Reviews you submit are published only after a staff member approves them.

Sharing

We do not sell your data. We do not share your personal or health information with third parties for marketing purposes.

Information may be disclosed where required by law or by a competent authority.

Your choices

You may ask us to correct or delete the information we hold about you by contacting the clinic. Certain clinical records may need to be retained for the period required by applicable regulations.

Contact

For any question about this policy, please use the contact details on our Contact page.